Click and Collect

How we are operating click and collect

Barnstaple

Bideford

Customers are asked to pick up their order during the time slot they have selected to help us safely manage the collection process.  Customers are asked to pick up their order during the time slot they have selected to help us safely manage the collection process.
Please park in the bays signed CLICK AND COLLECT at the far end of the car park from the entrance gate At present we have no dedicated car parking spaces for Click and Collect, so please select a convenient space and approach the store entrance on foot.
Inform the store entrance Stewards, identifiable by their ‘Hi-Viz vests, that you have an order for collection. Please let them have your name and last 3 digits of your post code for identification purposes. We may require additional ID for purchases over £100. Inform the store entrance Stewards, identifiable by their ‘Hi-Viz vests, that you have an order for collection. Please let them have your name and last 3 digits of your post code for identification purposes. We may require additional ID for purchases over £100.
A member of our team will bring your order to you. A member of our team will bring your order to you.
We regret that we will not be able to load large bags of compost to your vehicle. We regret that we will not be able to load large bags of compost to your vehicle.


Due to the restrictions of the Coronavirus, some of our suppliers are struggling to provide us, and their stores, with goods we have ordered to replenish our shelves. We are working closely with our suppliers to restock as quickly as possible but this has been difficult for them, given the massive demand for seasonal products and with many parts of our industry shutting down completely during the Coronavirus pandemic. Things may take a week or two to settle down again so thanks for bearing with us. If there are some products not available today, we are working on it.