Keeping everyone as safe as possible is our key motive right now and in order to achieve this we have put into effect strict social distancing measures. This involves controlling the number of shoppers in our stores, operating a largely one-way system and floor decals to indicate safe distancing, all designed to allow everyone to stay 2 metres apart. There are 2m indicators in key places around the shops to help customers remain aware of distancing measures.
We cannot allow groups into the store together and are asking customers to shop as a maximum of 2 persons per household. We have ‘Greeters’, identifiable in “Hi-Viz” jackets, at the store entrance to safely manage the entrance and exit, and to sanitize all trolleys and baskets for customers safety. Hand sanitizer and gloves are also available for customer use.
We have designed a specific checkout protocol to ensure customers and till staff can retain their social distance in a safe and efficient manner. Perspex “sneeze screens” have been mounted onto each checkout to avoid accidental close contact. Card payments are strongly requested, although cash may be used where necessary.
We are operating a slightly scaled back shop floor presence than usual, allowing us to reduce congestion within the store and help keep everyone safe.